FAQ (Frequently Asked Questions) - Maison Mirath Online Jewelry Store

Frequently Asked Questions

Yes, it is safe to order on MaisonMirath.com. Online payments through our site are secure as we use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.
Your items will take around 14 business days to be delivered to your location.
There are no delivery or shipping charges.
We deliver to all countries except for the Americas. In that instance, a private request will need to be made and evaluate the shipping possibilities accordingly.

Duties, taxes and custom fees will be applicable as per the receiver’s country rules and regulations.

For orders within Lebanon, import duties will not be applicable.

Returns are not applicable, however for exchange, kindly contact us at info@maisonmirath.com with your order number to lead you through the process.

As jewelry is very personal to Maison Mirath, it is crucial that you love your item and that it complements your style. Yet, items are still eligible for exchange within 14 days from date of delivery, taking into consideration that the item remains in good condition. However, kindly be aware that all costs incurred in shipping returns are under the client’s responsibility, as well as duty reclaims on returns.

Maison Mirath returned items will be inspected, and in case of any misuse or damage the item may not be exchanged.

We kindly ask you to return items in their original Maison Mirath packaging in case of exchange.

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