Maison Mirath | FAQ

FAQ

Is it safe to shop on MaisonMirath.com

Yes, it is safe to order on MaisonMirath.com. Online payments through our site are secure as we use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.



When will my purchased items be delivered?

Your items will take around 14 business days to be delivered to your location.



Are there any delivery charges?

There are no delivery or shipping charges.



To what countries do you deliver?

We deliver to all countries except for the Americas. In that instance, a private request will need to be made and evaluate the shipping possibilities accordingly.



What if I need extra help or advice about my purchase?

For any queries or assistance, you can reach us on +961-3-199301 or info@maisonmirath.com



Are there any duties or taxes to be paid?

Duties, taxes and custom fees will be applicable as per the receiver’s country rules and regulations.
For orders within Lebanon, import duties will not be applicable.



Are returns and exchange applicable?

Returns are not applicable, however for exchange, kindly contact us at info@maisonmirath.com with your order number to lead you through the process.

As jewelry is very personal to Maison Mirath, it is crucial that you love your item and that it complements your style. Yet, items are still eligible for exchange within 14 days from date of delivery, taking into consideration that the item remains in good condition. However, kindly be aware that all costs incurred in shipping returns are under the client’s responsibility, as well as duty reclaims on returns.

Maison Mirath returned items will be inspected, and in case of any misuse or damage the item may not be exchanged.

We kindly ask you to return items in their original Maison Mirath packaging in case of exchange.

Never miss a maison mirath update, sign up to our newsletter